Heather and Harlee both shoot weddings so they discuss their workflow from the inquiry of a potential client followed by the communication they set up for their clients to the wedding day and delivery of photos! You can learn about tools, tips, timelines, and guides that they use to make the process as clear and smooth as possible. They believe in setting up expectations and knowing if they are the right fit for what their clients want.

Show Notes:

00:30

Heather and Harlee talk Wedding Day Workflow: planning with your clients from the inquiry to the delivery of their photos!

1:08

What’s the very first thing you do when the inquiry comes in? Heather uses Dubsado to help with her management and workflow. Harlee talks about the importance of connecting to your potential client immediately.

2:35

What do you bring and prepare with you when you meet your clients in person? iPad, laptop, full galleries for viewing, pricing guide, website to look over, contract for reading over, a gift, etc.

5:35

Sometimes you might not be a good fit for each other. Harlee and Heather discuss this!

6:00

Heather and Harlee go over their wedding packages. 

11:55

Heather talks discounts when they’re beneficial for both her and potential clients.

14:00

Seasons during weddings – Heather and Harlee’s preferences for when they shoot, mainly based on weather and lighting.

19:37

The contract is signed and the deposit is in. They are booked and their date is on the calendar. What’s the next step?

21:40

Going deeper into guides that we make for our clients: what’s included and how they function.

25:40

How Harlee and Heather make sure to check in with their clients leading up to the wedding day over payments, plans, questions, and more. They also discuss how far out they ask for final payment.

28:50

What is the ideal timeline as a photog? Harlee and Heather discuss how they plan their day out for a wedding shoot.

33:40

Heather and Harlee talk about their favorite part of the wedding day to shoot.

36:36

Working with wedding planners and day of coordinators: Harlee and Heather share some of their experiences. Then they continue to discuss the best way to coordinate the flow of the wedding day with their clients.

43:52

What happens when it starts pouring on a wedding day or the weather does not cooperate??

47:15

How Harlee and Heather deal with a venue that has bad management or the location is not photogenic. Heather explains in her guide and education on best way to consider venue locations.

48:20

What happens when guests cause issues? Or you have to diffuse a situation?

51:53

Post-wedding day part of the job: what are turnaround delivery times? They talk about how they cull and edit to create a smooth workflow. They also talk the gallery service they use. Harlee discusses her in-person sales technique with selling albums and photo products to reveal the photos to the clients!

57:30

What do you do when clients are texting and messaging asking when photos will be delivered by? Do you spend sneak peeks? How do you set up expectations?

01:01

Biggest tips Harlee and Heather give brides for their wedding day! They dive deeper into making sure they are the right fit for their clients and all expectations for what the clients want are clear.

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