<p>In Episode 15 Kevin Snook discusses how customer complaints are of huge value to a company when handled correctly. Full show coming Friday!</p>

In Episode 15 Kevin Snook discusses how customer complaints are of huge value to a company when handled correctly. Full show coming Friday!

A Preview of Episode 15 – Extracting the Value from Customer Complaints

Manufacturing industry experts discuss the advancements, challenges, solutions and opportunities in this highly technical industry. 

The Make It Right podcast was launched by industry veteran and author Kevin Snook who has 30 years of experience in manufacturing, working with companies in 26 countries. The podcast was launched as a vehicle for industry people to share ideas, solutions, insights and stories to help manufacturing CEOs and their teams make it right and succeed. The podcast is hosted by Janet Eastman.

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Manufacturing industry experts discuss the advancements, challenges, solutions and opportunities in this highly technical industry. The Make It Right podcast was launched by industry veteran and author Kevin Snook who has 30 years of experience in manufacturing, working with companies in 26 countries. The podcast was launched as a vehicle for industry people to share ideas, solutions, insights and stories to help manufacturing CEOs and their teams make it right and succeed. The podcast is hosted by Janet Eastman.

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A Preview of Episode 15 – Extracting the Value from Customer Complaints

A Preview of Episode 15 – Extracting the Value from Customer Complaints