When we go into the hospital, we want to be treated for whatever is ailing us. We also expect to be heard and validated.

When Toby Palma, a Las Vegas, Nevada woman in her early 40s, went into the emergency room several times complaining of severe pain all over her body, the doctors kept telling her it was a minor kidney infection.

“I knew it was something more,” says Toby. “The antibiotics they gave me weren’t doing anything for my pain but they kept sending me home because I looked healthy.”

After a year of doctor’s visits which left her without answers or pain relief, Toby was eventually referred to a team of specialists who took the time to get a full understanding of her symptoms. That medical team—called a palliative care team—then went to work to help Toby with the pain and stress she was dealing with. With a better understanding of what was troubling her, Toby’s primary doctors were able to make a proper diagnosis of Multiple Sclerosis (MS).

There is now one goal: To help Toby live the best life possible. This is Toby’s palliative care story.

Hosted by Dan Altano