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Today I want to stress the importance of communication. It seems like people nowadays don’t believe in a question mark or a period when they’re communicating with others. Even with my kids - are you asking me or are you telling me?

When communicating with your clients or with businesses that you work with, you need to be clear about what you’re trying to say and your delivery. There are times when a question is more appropriate, and other times a statement is sufficient. While you can’t control how someone receives what you’ve said, you can control your delivery.

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I offer 1-to-1 training to help you find the systems, train the people, make it work and provide the best customer service in your salon. Send me a DM on Instagram to learn more! https://www.instagram.com/patricestar

Find out more about Patrice's courses and faves on her website https://www.thedesignstudiomd.com/

Music credit: LA Nightlife by Full Frontal Audio
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