Errands to the grocery store can transform into unpleasant trips that last hours as customers waste time traversing the aisles looking for specific items and waiting to check out. As COVID swept the nation, grocery stores have seen increased business as customers flocked to their local supermarkets to stock up. But with a virus that spreads through direct interactions, these crowded atmospheres are no longer safe, pushing retailers to rethink how technology can streamline these transactions. Curbside pickup and online orders have dramatically swelled as customers search for contactless experiences outside and inside the store. Voice and conversational AI are ready to accommodate this behavior shift, allowing shoppers to place, purchase, and pick up orders with voice. If stores want to meet the moment, developing voice-first shopping experiences will be key.