In this eye-opening episode of HR Confessions, Rebecca and Kim explore a compelling case study that sits at the intersection of performance management, technology misuse, and organizational resilience. When a medical specialist crosses professional boundaries using patient portal technology, HR manager Ellen must navigate a complex crisis that tests the practice's policies, procedures, and culture. This episode offers valuable insights into how clear communication protocols, proper technology usage guidelines, and decisive crisis management contribute to organizational performance. 

Show Notes

This episode highlights the importance of maintaining professional boundaries, especially in healthcare settings, and the serious consequences when those boundaries are violated.

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