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In today's episode of Let’s Talk About It, we’re breaking down how communication barriers played a critical role in the tragic American Airlines crash. Using the Shannon-Weaver Model of Communication, we’ll analyze how breakdowns in messaging, noise, and feedback contributed to the disaster—and what lessons we can take from it.
By Dr. Sherry StancilIn today's episode of Let’s Talk About It, we’re breaking down how communication barriers played a critical role in the tragic American Airlines crash. Using the Shannon-Weaver Model of Communication, we’ll analyze how breakdowns in messaging, noise, and feedback contributed to the disaster—and what lessons we can take from it.