In this 5-minute mini-podcast, Thembi brings up a skill which is often neglected: conversation. We talk all the time, but how often do we think about it, consciously, as a skill which can be improved?

From active listening to building rapport, conversational skills are crucial for our working and social lives. Thembi talks about 'How to Talk to Anyone: 92 Little Tricks' by Leil Lowndes as a way into this set of skills we should be talking about more often.