Ellina Chernobilsky, Caldwell University’s Associate Vice President for Academic Affairs, talks about COVID-19’s impact on campus. Classes, services, and decision-making are all online, and the virtual environment presents a “tremendous learning curve” for everyone. Chernobilsky explains how developing new, creative methods to support leadership, faculty, and students “may pave the way to a new normal”: adaptations for grading, instructional design for coming academic terms, and virtual meetings among campus leaders.