Welcome to our 10th episode! This week, Dr. Alan Snyder, a physical therapist in New York City, talks about how he handles difficult communication challenges with his patients. I even manage to solicit a little free medical advice from Dr. Snyder that I think will be helpful to anyone who needs a doctor.

If you need a physical therapist and you live in the NYC area, you can find Dr. Snyder on his website at http://www.breakawayphysicaltherapy.com.

Thank you as always to Jim Cirillo at jimiumgroup.com for the original music and CC Snetsinger for the original art.

Please email questions to [email protected] and follow us on Twitter at #wtswtgt.

Next week, we begin to breakdown the CODE for trust and credibility, letter by letter.