Nursing the System

A Transparent Look at My Team’s Feedback for Me


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🎧 Episode Overview:

After receiving upward feedback from my team, I tried something a little meta and surprisingly effective. In this episode, I walk you through exactly how I used ChatGPT to synthesize, share, and build on the feedback my team gave me. You’ll hear the full behind-the-scenes on the activity I created, why I think it’s a must-try for leaders, and how it’s already transforming the way we work together.


🔑 In This Episode, You’ll Learn:
  • A simple but powerful feedback activity any leader can replicate
  • How I used ChatGPT to process and synthesize 10 forms of upward feedback
  • Why modeling transparency matters more than we think
  • What my team told me—and how I’m using that input to grow
  • How this activity helps turn feedback into systems-level change


🧠 Key Ideas to Take With You:
  • Feedback is a system input—what matters is how we process and act on it
  • Modeling vulnerability and transparency can change team culture
  • When you invite your team into the meaning-making process, you get better results
  • Good leadership includes showing your team how you think, not just what you decide


🎧 How to Get the Most Out of This Episode:

As you listen, think about the last time you asked your team for feedback and what you did with it. Consider what it would look like to reflect that data back to your team, and use it to shape future conversations.


🛠️ Practical Actions You Can Take:
  • Try the “Start, Stop, Continue” feedback format with your team or peers
  • Use an LLM (like ChatGPT) to help summarize feedback and extract patterns
  • Share anonymized or aggregated feedback with your team and invite comments
  • Build structured, asynchronous ways for quieter team members to weigh in
  • Create reflection prompts to turn feedback into a living system of improvement


📲 Call to Action:
  • Subscribe to Nursing the System so you never miss an episode
  • Try this feedback-sharing activity with your own team
  • Message me if you do, I’d love to hear how it goes!


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Nursing the SystemBy Claire Phillips, DNP RN