In this episode, we speak with Shelly Mellot, Deputy Executive Director at the Texas Department of Motor Vehicles, and Amanda Collins,  Director of the Consumer Relations Division at the Texas Department of Motor Vehicles, about their agency’s customer relations automation project that won the Improvement Through Efficiencies Award.

Host: Ian Grossman

Producer: Claire Jeffrey and Chelsey Hadwin

Music: Gibson Arthur

This episode is brought to you by GET Mobile ID - the smart choice for mDL implementations. Put citizens in control with GET Mobile ID. Fully ISO compliant and UL certified for all transaction modes. Learn more at getgroupna.com.