About the Authors

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ANDREW BURGESS is a management consultant, author, and speaker with over 25 years’ experience. He is considered an authority on innovative and disruptive technologies including artificial intelligence and robotic process automation. Burgess is a former CTO who has run sourcing advisory firms and built automation practices, and now advises senior executives on creating value from AI.

Also by the Author

The Rise of Legal Services Outsourcing: Risk and Opportunity, A&C Black Business Information and Development, © 2014, ISBN 978-1472906397.