Trash Chatter

Above and Beyond: The Power of Exceptional Customer Service


Listen Later

Welcome to this episode of Trash Chatter! Today, host Victoria Conway sits down with Josh Bogart, the owner of Lehigh Valley Bin Cleaning. Discover the valuable insights and experiences that led Josh to take a leap of faith in starting his own venture. Josh shares how his initial ideas transformed after spending time at a shop in Miami, describing it as a great learning experience. Explore the power of approaching other businesses and the diverse customer base that can benefit from bin cleaning services. Learn about the exponential growth experienced by Josh through exceptional customer service, environmentally friendly cleaning solutions, and building a waitlist of clients. Josh emphasizes the importance of community support and the impact of positive customer reviews. Tune in for an episode brimming with entrepreneurial wisdom and practical advice for success.

 

Check out our website - https://www.sparklingbinsbusiness.com/ 

305-382-BINS 

[email protected]


Timestamps & Show Notes:

(00:00 - 00:40) Highlight Clip

(00:40 - 01:21) Introduction

(01:22 - 03:21) Taking a Leap of Faith

(03:22 - 05:30) Exponential Growth with Clientele

(05:31 - 07:00) Environmentally Friendly Cleaning Solutions

(07:01 - 08:43) Above and Beyond Customer Service

(08:44 - 10:13) Seamless Process 

(10:14 - 13:50) Creating a Wait List of Clients

(13:51 - 14:55) Caring for Your Community 

(14:56 - 17:54) Learning Curves of the Business

(17: 55 - 19:10) Importance of Customer Reviews

(19:11 - 19:49) Goodbyes

...more
View all episodesView all episodes
Download on the App Store

Trash ChatterBy Victoria Conway