#StillServing: The VFW Podcast

Absurdly Generous AND Dubious


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Host Rob Couture is joined by Ryan Gallucci, Kristina Keenan, and Mike Figlioli from the VFW Washington Office to discuss the Washington Post's latest coverage of veterans' benefits and the Department of Veterans Affairs. The team addresses a recent series of articles that, they argue, mischaracterize how veterans access the benefits they've earned — including claims that veterans are "flooding the system" or abusing disability compensation. They provide context on how accredited service officers, like those in the VFW's Benefits Delivery at Discharge (BDD) program, actually help veterans navigate complex VA processes with integrity and professionalism. The group also discusses VFW's official response to the Post's reporting, how previous stories have shaped public perception, and why transparency and advocacy remain vital as Veterans Day approaches. Read Washington Post article: https://www.washingtonpost.com/investigations/interactive/2025/va-disability-ratings-profit-consultants/ Featured Guests: - Mike Figlioli – Director, VFW National Veteran Service - Kristina Keenan – Director, VFW National Legislative Service - Ryan Gallucci – Executive Director, VFW Washington Office Episode Highlights: 0:00 – Intro and Roll Call 3:10 – Office updates and renovation news from the VFW Washington Office 6:05 – Overview of The Washington Post's continuing coverage of veterans' benefits 8:42 – Breaking down the latest Post article and its claims about "questionable" disability filings 11:15 – Why the Post's framing matters: context for veterans' earned benefits 14:03 – VFW's past engagement with Post reporters and editorial responses 17:50 – Discussing public perception and the real impact on veterans and their families 21:20 – How accredited representatives like the VFW's BDD team support transitioning service members 25:30 – The Washington Post's portrayal of Cindy Noel and VFW's defense of accredited claims work 29:45 – The importance of ethics, training, and transparency in veterans' advocacy 33:18 – The Economist article that called benefits "absurdly generous" — and the origin of this episode's title 36:42 – Broader implications for VA staffing, accountability, and oversight 43:20 – Reflections on responsible journalism and the VFW's continued outreach 58:30 – Veterans Day timing and why the VFW calls out misleading narratives 1:03:15 – Good of the Order – Closing remarks

For more information or to continue the conversation, please visit:

Veterans of Foreign Wars Website

VFW Podcast Page

@VFWHQ on Twitter

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@RobCoutureVFW on Facebook

Call 1-888-JOIN-VFW

Text "NEEDS" to 20222 to donate to the Unmet Needs Program.

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#StillServing: The VFW PodcastBy The Veterans of Foreign Wars

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