The COVID-19 pandemic disrupted the Acadia Insurance Loss Control team traditional approach to conducting on-site inspections and providing hands-on service to customers.  In this episode, hear from Lisa McPhail, AVP of Loss Control at Acadia Insurance how the team quickly adapted in order to continue to deliver expertise and guidance to customers as well as to the Acadia underwriting team.  Learn how the Loss Control team uses technology to continue to communicate with customers and what new  virtual services are available from the AIC Loss Control team.