Wait, Customer Success is the lynchpin to outsized revenue growth?! 

A savvy sales leader knows that establishing a strong Sales + Customer Success partnership leads to happy, long-term customers who generate more revenue and drive brand new prospective customers to the top of the sales funnel. This Sales Empowerment Group & Carema Consulting workshop will discuss what are the benefits of Customer Success, why Customer Success should be a focus - both now and moving forward, and what are the top three/four best practices for realizing Sales + Customer Success collaboration. You'll also learn about the customer journey, CS as a Marketing engine, how QBR’s are a revenue treasure trove, and how CS captures the voice of customers.