In today’s thought provoking discussion, Naveen Sharma, SVP and Global Practice Head of AI & Analytics at Cognizant, sits down with host Deb Eastman to explore the transformative power of artificial intelligence in the business world. As an expert in helping clients maximize their data, analytics, and AI investments, Naveen delves into the advent of Generative AI, scaling new technological heights across various industries. They cover everything from AI's role in revolutionizing customer service and product engineering to reshaping entire business processes with a focus on creativity and innovation. With examples ranging from AI-assisted CRMs to real-time analytic tools in contact centers, these insights reveal how AI is not just changing the game but creating entirely new playing fields. So press play and make sure you don’t miss this fun and insightful episode of Powering Product Innovation from Cognizant!

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