We chat with Marcos Moldes, a UX researcher at Monzo, about UX dark patterns, the ethics of freemium, and the peace of working on a product that does what it says it does. In Falcon Mode, we wonder why there isn’t an app that tells you how long the TSA line will be before your flight.

Links:

Focus Friend & Finch App

Monzo the bank & Monzo the rapper

404’s article on Tea, including a screenshot from the fake podcaster ad

The bullseye question Ariel references in minute 43 is from ⁠this framework⁠ developed by UX Researcher Michael Margolis.

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