Brief 109 provides insights into the access control and security industry, specifically focusing on observations from Australia and New Zealand (ANZ). Lee Odess shares experiences from a trip, highlighting the unique challenges and opportunities of doing business in the ANZ region, such as the vast distances and the strong local relationships. The Brief also re-evaluates the role of distribution in the physical security sector, proposing a more evolved model beyond traditional and value-added approaches through the example of LSC. Finally, it discusses the broader market landscape in ANZ, examining the strengths and strategies of key regional players like Gallagher Security and Inner Range, and suggesting pathways for market growth and transformation.