In this thought-provoking episode of the Best Ideas Win podcast, host Scott Perryman is joined by Ryan Paradis and Brian Spisak as they take a dive deep into the meaning of “access” in healthcare.

What starts as a tongue-in-cheek conversation about animals and metaphors quickly evolves into a layered discussion about trust, capital, communication, and the human side of healthcare access.

From the rural hospital experience to the tension between throughput and empathy, the trio explores why “access” isn’t one-size-fits-all and how leaders can rethink systems to better serve both patients and providers.

Key Takeaways:

- Access starts with trust

- Flow beats friction

- Empathy and efficiency can coexist

- Context matters more than policy

- Human experience still wins