This week, Ryan Leech and Dr. Ivan Zak sit down with Tina Stofiel, VP of Membership Services at Galaxy Vets, for a conversation about the membership services.

The conversation starts off with a brief understanding of what memberships are and how they differ from wellness plans. Hear about the Galaxy Vets’ vision of the holistic approach to membership services and the opportunities to increase access to care.

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Topics discussed:

- Tina’s career story in the veterinary industry

- The difference between wellness plans and membership models

- The holistic approach of membership services

- Designing the personalized care concept

- Opportunities and expectations from Galaxy Vets membership models