Have you ever wondered how major hospitality brands operate? How do they manage massive operations serving thousands of people simultaneously, while maintaining exceptional guest experiences?

In this conversation, journalist Meriem Ismail speaks with the Vice President of Operations at Accor Group Mustafa Manoon, who shares insights into how innovation, attention to detail, and a deep commitment to client satisfaction set the brand apart.

Accor is a global leader in the hospitality industry, operating over 42 hotel brands and more than 5,800 hotels worldwide.

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