In this brief episode, Rob Stoner delves into the importance of accountability in business and technology, with a focus on managing vendor relationships.  He highlights the need for clearly defined roles, responsibilities, and expectations to establish a strong foundation for collaboration. By maintaining a hands-on approach, businesses can prevent potential misunderstandings and facilitate smooth operations.

He also discusses the "check but verify" approach when dealing with vendors. This strategy, which encourages businesses to trust their vendors while also verifying their work, can help foster a healthy relationship. By implementing regular audits, businesses can ensure that their vendor's performance aligns with their objectives and requirements.

Finally, Rob tackles the delicate topic of strained vendor relationships. He shares practical strategies for handling such situations, emphasizing the importance of open communication and active problem-solving. By addressing issues head-on and working collaboratively, businesses can overcome challenges and ultimately achieve successful outcomes.