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Accountability - Psychological Safety
In this episode, David continues his Calm Leadership Series by sharing why it is vital for leaders to create a workplace in which people feel psychologically safe. This is important because if people are working in an environment where the boss goes nuts they will not fell safe enough to take on extra responsibility.
There are 7 things you can do to create psychological safety in the workplace. David explains what they are and how to implement them in any kind of business.
KEY TAKEAWAYS
- People are 10 times more likely to leave a business because of a toxic culture than for any other reason.
- Only 1 in 5 people feel comfortable giving constructive feedback in the workplace.
- Be engaged when you listen to others.
- Understand others. What makes them tick can be very different from what motivates you.
- Most people do not want to let others down, but as a leader owning up to your own mistakes is important.
- Be open and honest with people and call things what they are.
- When things go wrong, you need to identify the underlying problem, but do so in the right way. David explains, in detail, how to do this in an non-combative and constructive way.
- If you see behavior that is not concurrent with your values and the way you work, call it out.
- Systemize feedback within your business.
- Make sure that one type of person does not dominate.
- If you don't agree with someone’s views, respectfully explain why that is. Don't leave them feeling their input is not of value and welcome..
BEST MOMENTS
‘Empathy is massive, especially when it comes to making other people feel safe.’
‘People need to feel safe physically and psychologically. It is a fundamental human need.’
‘Say sorry when you make mistakes.’
‘Be aware of the language that you use.’
ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.
ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-drivenstart-ups, award-winningSMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.
ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils
CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334
View all episodes
By David Roberts
5
1111 ratings
In this episode, David continues his Calm Leadership Series by sharing why it is vital for leaders to create a workplace in which people feel psychologically safe. This is important because if people are working in an environment where the boss goes nuts they will not fell safe enough to take on extra responsibility.
There are 7 things you can do to create psychological safety in the workplace. David explains what they are and how to implement them in any kind of business.
KEY TAKEAWAYS
- People are 10 times more likely to leave a business because of a toxic culture than for any other reason.
- Only 1 in 5 people feel comfortable giving constructive feedback in the workplace.
- Be engaged when you listen to others.
- Understand others. What makes them tick can be very different from what motivates you.
- Most people do not want to let others down, but as a leader owning up to your own mistakes is important.
- Be open and honest with people and call things what they are.
- When things go wrong, you need to identify the underlying problem, but do so in the right way. David explains, in detail, how to do this in an non-combative and constructive way.
- If you see behavior that is not concurrent with your values and the way you work, call it out.
- Systemize feedback within your business.
- Make sure that one type of person does not dominate.
- If you don't agree with someone’s views, respectfully explain why that is. Don't leave them feeling their input is not of value and welcome..
BEST MOMENTS
‘Empathy is massive, especially when it comes to making other people feel safe.’
‘People need to feel safe physically and psychologically. It is a fundamental human need.’
‘Say sorry when you make mistakes.’
‘Be aware of the language that you use.’
ABOUT THE SHOW
People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.
ABOUT THE HOST
David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-drivenstart-ups, award-winningSMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.
ARTWORK CREDIT
Penny Roberts - https://www.instagram.com/penpennypencils
CONTACT METHODS
LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/
Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose
Instagram - https://www.instagram.com/davidcroberts_/
Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334