In Episode 4 of You’ve Got People Problems, host Melissa Ortiz sits down with Amy Courter—a seasoned executive and respected board leader. Together, they explore how leaders can foster real accountability without blame, and build workplaces grounded in clarity, kindness, and ownership. 

They discuss: 
+ The difference between being nice and being kind in leadership
+ Why assumed positive intent leads to stronger team dynamics
+ How established toolkits help leaders put the right people in the right seats
+ Practical  strategies for creating accountability without blame or fear

If you’re a business owner, executive, or leader looking to build high-performing teams through trust and clear expectations, this episode is a must-watch.