In this episode of Hello Kind Soul, I sit down with powerhouse leader Phyllis Newhouse to talk about what real leadership looks like behind the titles, accolades, and headlines.

Phyllis brings her full self to this conversation — the woman who grew up in a big family, the veteran who served 22 years in the military, the CEO who leads thousands, and the human being who still checks in with her 12-year-old self.

We explore:

• How growing up in a “tribe” taught her value, contribution, and community
• Why success is incomplete if it doesn’t include impacting others
• Her ROCK philosophy: Resources, Opportunity, Connection inside organizations
• The story of an employee challenging her on healthcare — and how accountability shaped her response
• Why great leaders must be willing to sit out front and take the darts
• How faith and keeping God at the center steady her, even in high-pressure seasons
• The concept of your life as an ecosystem — and how she keeps hers aligned
• What to do when God puts you on a “ground hold” and nothing is moving
• How she talks to herself in seasons of disappointment
• The practice of reclaiming your younger self and letting that version of you be proud
• Her daily question: Who do I want to be today?

She closes with a powerful word for anyone doubting their worth, direction, or purpose — and a beautiful definition of what it means to be a kind soul.

If you’re a leader, a dreamer, or someone fighting to get back up again, this one is for you.

—Ebony

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