What does leadership look like in emergency medicine? Based on the inspirational best-seller by Susan Cain, this presentation will take a close look at introverted and extroverted leadership in emergency medicine. The presenters will discuss and debate different types of leadership. They will speak to emotional intelligence, self-awareness and genuine leadership focusing on expectations of the ED and the hospital community. Find out who you are as a leader and recognize the beauty of different types of leadership.

What really happens to the patient who presents to the ED night after night? How can emergency medicine help the system coordinate care so as to prevent further ED visits and hospital admissions? The speaker will share innovative and proven strategies that will help you identify super-utilizers and create a coordinated discharge plan to prevent further recidivism.

Empathy is defined as the ability to understand the feelings and perspective of another person. There are numerous studies that have examined the science and art of empathy. Empathy has been proven to increase patient satisfaction and provider satisfaction. There are practical and simple techniques to increase empathetic behaviors even the chaotic setting of an ED. The audience will be able to apply these techniques easily on their next clinical shift for patient-centered bedside communication.

Join a panel of speakers in a “20 by 20” tour through the hottest topics in pediatric trauma. Clinical pearls and how to avoid pitfalls will be discussed during this non-stop course.

The identification and treatment of pediatric orthopedic injuries is an extremely difficult aspect of working in an ED due to the often paucity of radiological findings and relatively rarity of the conditions encountered. Yet we can’t miss these injuries. The speaker review the latest in pediatric orthopedics so that making that diagnosis will be a “snap”.

How much information should be presented to a patient prior to allowing them to leave the ED against medical advice? How should we assess the competence of a patient to make such a decision? When can the EP forcibly treat a patient? These questions, and others, will be explored in this course addressing the ethical, legal and public health complexities of patients who refuse medical care.

Trauma in 2015! Trauma management has been considered cook-book medicine, but there is still ongoing research to support changes in the management of patients. A review of this year’s top articles will be presented, with insight as to how to modify your standard of practice.

Resuscitative Endovascular Balloon Occlusion of the Aorta (REBOA). This is not a new concept but has been re-visited with advances in technology from the field of endovascular surgery. REBOA has the potential to positively influence outcome in the leading cause of death in trauma - uncontrolled hemorrhage. Balloon occlusion can be utilized proactively and without the need to resort to a highly invasive resuscitative thoracotomy. Come learn about REBOA and see how it may be useful in trauma management in the future.

Emergency medicine is a high risk specialty. Certain clinical entities, however, are predictable sources of bad outcomes and associated medical malpractice claims and lawsuits. The speaker will review common areas associated with risk in EM, reviewing the pitfalls of misdiagnosis and strategies to reduce risk to the patient and the provider. Medical malpractice cases will be utilized to illustrate key concepts.

Whether dealing with your teenager or the patient you see on your next shift, you have recognized that so much of communication is based in not what we say but how we say it. Whether it is simple thing like the way we dress to the more nuanced ways we focus our attention when we speak to patients, nonverbal communication is key to recognizing when a patient needs a bit more TLC, while being cognizant of your own nonverbal habits can radically change the way patients perceive you. Mindful communication strategies involving more than just what comes out of your mouth can greatly enhance your relationship with your patients and interactions with co-workers.