In episode 39 of Retail Checks and Balances, Kevin Spencer interviews Russ Hawkins, CEO at Agilence Inc., as he discusses the importance of leveraging data to tackle challenges like shrinkage and total retail loss, and how Agilence helps businesses make better decisions through effective data management.

Tune in to explore the fascinating world of retail data analytics and its impact on business operations.

TIMESTAMPS

[00:03:30] Building companies and problem-solving.

[00:05:30] Data wrangling for businesses.

[00:12:35] Total retail loss concept.

[00:14:56] RFID technology advancements.

[00:19:09] Data-driven customer engagement strategies.

[00:25:20] Online presence in retail.

[00:28:10] Supply chain disruptions and inventory.

[00:32:06] Consumer behavior during Christmas sales.

[00:36:09] The origin of Black Friday.

[00:38:41] Data-driven decision-making.

QUOTES

• "A long history of working didn't grow up with any money but found that the way to basically run your own business without having the capital to start it is to be in the sales business." - Russ Hawkins
• "We can't get accustomed to just doing the same thing every day. You gotta evolve with change, which is constant as we all learn." - Kevin Spencer
• "It's kind of a self-fulfilling, you know, virtuous circle here, that virtuous cycle where you give the employees the ability to be better consultants to the customers." - Russ Hawkins

SOCIAL MEDIA LINKS

Kevin Spencer

Instagram: https://www.instagram.com/kspencer007/

LinkedIn: https://www.linkedin.com/in/kevinspencer007/

Russ Hawkins

LinkedIn: https://www.linkedin.com/in/russhawkins/

WEBSITES

Rod Plus Solutions: https://rodplussolutions.com/

Agilence Inc.: https://www.agilenceinc.com/