On this episode of the Chilcast, host John Moore III interviews John Glaser, Executive in Residence at Harvard Medical School and healthcare [technology] industry veteran. The conversation delves into the factors that determine whether a transformation strategy will be successful, and how to think about assessing the value of healthcare IT implementations, highlighting the need for organizations to have a customized, agreed-upon approach based on their specific goals.

Key Takeaways:

• Assessing the value of digital health and health IT implementations in the healthcare industry requires a tailored approach based on the specific needs of each organization.
• Financial return on investment (ROI) should not be the sole metric for assessing the value of technology, as it can overlook other important factors such as patient experience and clinical outcomes.
• There are 5 specific factors required for any organizational transformation strategy to succeed.
• Collaboration among multiple stakeholders is crucial for driving value and reducing costs in healthcare. Technology needs to be seen as an enabler of strategic initiatives, not as the initiative itself.

More from John Glaser, PhD:

• Recent Harvard Business Review articles:
  • Using Data to Improve Employee Health and Wellness
  • It's Time to Cement Telehealth's Place in US Health Care
• Learn more about John's courses at Harvard Medical School:
  • Leading Digital Transformation in Health Care
  • Global Health Care Leaders Program