Startups For the Rest of Us

Episode 591 | Acquiring and Scaling in a Crowded Space

02.22.2022 - By Rob WallingPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

In Episode 591, Rob Walling chats with Cody Duvall about his story of acquiring and growing Keeping in a really crowded space of help desk and customer support tools.

The topics we cover

[4:34] Launching into a crowded market

[8:00] Keeping's sales process

[10:01] Background on acquiring Keeping

[14:53] Outsourcing a team to rewrite the codebase

[20:03] Migrating customers

[24;01] Challenges with building in a established category

[26:09] Hitting product-market fit

[28:30] Applying for TinySeed

Links from the show

Keeping

Cody Duvall (@codee) | Twitter

If you have questions about starting or scaling a software business that you'd like for us to cover, please submit your question for an upcoming episode. We'd love to hear from you!

Subscribe & Review: iTunes | Spotify | Stitcher

More episodes from Startups For the Rest of Us