Most leaders think they’re great listeners—until they realize they’re missing the most critical step. 

In this episode of the Small Brave Moves podcast, I am joined by leadership expert Heather Younger to break down the 5-step framework for active listening that transforms team trust, communication, and engagement.

Heather shares why active listening is a superpower every leader needs, how most of us are doing it wrong, and most importantly—how to do it right.

We’ll dive into:
✅ How to truly listen—not just hear—what your team is saying
✅ The #1 mistake leaders make when trying to connect with employees
✅ Why small, consistent actions matter more than grand gestures
✅ How to use active listening to navigate tough conversations with confidence 

If you want to lead with more clarity, confidence, and connection—this episode is a must-listen. 

Follow along with Heather's journey👇
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