This motivational message, delivered by Jerald Cosey, Operational Leadership Development Director at American Senior Communities, is designed to recognize and honor healthcare professionals for their contribution during this worldwide pandemic. Moreover, it influences a cultural movement to reduce isolation to improve person-centered care.

Today’s operational and clinical leaders navigate “white flag” moments daily. Responsibilities include quality outcomes, operational excellence, and staff development within a highly regulated industry, which may influence burnout as a healthcare professional. Isolation within the elder community is rising and with detrimental consequences. This trend is a reality for many residing within a healthcare community and frequently starts with physical separation before admission.

Listen in to:

• Bring awareness to isolation’s rise in senior healthcare communities and its impact on physical and mental health outcomes.
• Uncover strategies designed to improve engagement through intentional relationships between residents and staff.
• Understand the power of life stories and their potential to reduce isolation and improve outcomes.
• Learn how to revisit their individualized calling to health care and leave the conference with a visual keepsake as a reminder of that calling.

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