We sat down with Adam Kitchen, CEO of Magnet Monster to understand what should ecommerce brands should do to retain more customers. This podcast is powered by ⁠Lifesight⁠.

Takeaways

1. How have DTC ecommerce brand's looked at retention from the last 3 years?

2. Who are the enablers of DTC retention in the world we are living in now?

3. We know CAC is a problem, but how about increasing RPR, ROAS and CLV? Lets crack that in 2023.

4. What is your retention framework to blindly follow for DTC Ecommerce growth?

5. Examples of 3 favourite brands and their retention models.