Hopefully your shop hasn't had to deal with a ransomware attack. You don't want your shop's digitally stored information to be stolen and held hostage.

While that's an extreme case, the steps you can take to avoid these situations are also great guidelines for computer use in your shop.

Chris Deater is the team lead for technical support at Sage Microsystems, which is now part of the DRB Systems brand. He goes through what a ransomware attack is and follows with a bunch of easy, effective tips for safe computing.