During this episode, we talk about:

• How an insider threat at her own company led Robin into cybersecurity.
• Why looking at the human side of errors and using a framework like HFCAS can help identify the root cause of the problem.
• How Robin’s research challenges the idea that “humans are the weakest link.”
• How HFACS can be applied to cybersecurity’s existing frameworks.

Robin Bylenga is a seasoned client-facing expert, having drawn her initial skills early in her career as a flight attendant. Prior to entering cybersecurity, she was the CEO and Founder of Pedal Chic, the first women-specific bike shop in North America. She built the brand, won national awards, and designed a full line of bicycles for a niche market. Then her company suffered an insider threat attack. That experience changed the course of her life and brought her to a new career and the opportunity to adapt the Human Factors Analysis and Classification System (HFACS) framework to cyber.

Learn more about Robin's research at https://hfacs-cyber.com/