Changes are challenging. They can make you or break you. They can throw you into an emotional turmoil, and they are important to understand as you develop your career in local government. In this conversation, Hugh Clapper sits down with Shirley Foxx-Knowles, City Clerk of Tampa, to talk about navigating political, system, and career changes.

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Shirley shares her journey from 16 years in corporate accounting at GTE to more than two decades serving in Tampa’s city government. She reflects on differences between the corporate world and local government, the importance of attitude, and the projects that made a lasting difference for the public. From handling hurricanes and supporting council meetings to leading the archives and records division, Shirley emphasizes service, leadership, and a can-do mindset.

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Listeners will also hear her perspective on working with three mayors, mentoring staff, and why attitude truly is everything in building a career in public service.

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👤 Guest Bio

Shirley Foxx-Knowles is the City Clerk of Tampa. Recruited to government service by Mayor Pam Iorio, she has worked under three mayors during her 22 years in city government. With a background in accounting and corporate experience at GTE, Shirley leads the clerk’s office and archives and records division, providing vital services to council, departments, and the public.

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📌 What We Cover

• Moving from corporate accounting to city government and the adjustments required
• Differences between corporate deadlines and the pace of local government
• Why attitude, mentorship, and internships shape career success
• Leading the City Clerk’s office and serving as the hub of information for the public and council
• Implementing document storage systems and helping residents become self-sufficient in accessing records
• Preparing for hurricanes, securing staff and equipment, and supporting the emergency operations center
• Experiences working with three Tampa mayors: Pam Iorio, Bob Buckhorn, and Jane Castor
• Publishing history projects, including “Mayors of Tampa,” “Council of Tampa,” and the annual “100 Years Ago in Tampa” series
• Advice for new careers in local government and the importance of a can-do attitude

ㅤ🔗 Resources Mentioned

• City of Tampa Clerk’s Office Books: Mayors of Tampa, Council of Tampa, City Clerks of Tampa, and 100 Years Ago in Tampa — available on the Tampa City Clerk’s website