Conversations with ClubRight

Adapting to Changing Member Expectations with Paul Jouanny


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This week Wayne is joined by ClubRight’s Head of Customer Success, Paul Jouanny, to chat about how member expectations have changed in recent years and what businesses can do to stay ahead. They cover how customer expectations have changed, how gyms can spot a change in their members’ expectations and offer practical advice on how to deal with it.


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Conversations with ClubRightBy ClubRight