1. Introduction
   • Welcome and introduction of Alyssa Kimmins from Lighter Ledgers.
2. Dental Billing Challenges
   • Issues in dental billing and accounts receivable.
   • Importance of proper training and follow-ups.
3. Alyssa’s Insights
   • Transition from clinical hygiene to business owner.
   • Role as a forensic accountant.
4. Solutions for Financial Issues
   • Handling embezzlement and billing problems.
   • Impact of efficient medical billing on profits.
5. Managing Accounts Receivable
   • Differentiating between paying and non-paying patients.
   • Attracting the right patients.
6. Empathetic Communication
   • Success stories with empathetic communication in collections.
7.  Remote Marketing and Referral Plans
   • Alyssa’s vision for marketing Lighter Ledgers remotely.
   • Plans for referral agreements and membership plans.

Contact Information:

• Alyssa Kimmins, Lighter Ledgers
• Website: Lighter Ledgers
• Email: [email protected]
• Facebook: https://www.facebook.com/lighterledgers
   

Tune in next time for more insights on improving dental practice efficiency and profitability!

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Dr. Dan Nelson - Elevation Association