How is music from David Bowie, Steely Dan and the Who related to the contact center? Find out by joining Dave Hoekstra and Zack Taylor from Cisco to learn how the contact center overcomes current challenges they face in the contact center.

Addressing the Challenges of Modern Contact Centers with Cisco and Calabrio

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry.  Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

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Technology

In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.

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Addressing the Challenges of Modern Contact Centers with Cisco and Calabrio

Addressing the Challenges of Modern Contact Centers with Cisco and Calabrio

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