Customer Centric Marketing for Business with Dan MacInnis

Adele Revella Interview from the Buyer Persona Institute


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Adele Revella has built the Buyer Persona Institute to revolutionise the way we use buyer persona's in marketing. Rather than creating a buyer persona's to market to, Adele's approach called the Five Rings of Insight is based on creating insight through a research so that rather than presuming what is behind our ideal buyer's decision to buy from us or not, we know!


These steps include:


1. Priority Initiative- what problem are they trying to solve?


2. Success Factors - What outcome would be desirable in their words?


3. Pre-conceived Barriers - What is the bad news we need to hear about our solution or competitors offerings?


4. Buying Process - Who is involved and when?


5. Decision Criteria - How is the offering evaluated?


Adele shares some great insights how focusing on the buyer persona makes decisions can have a profound affect informing strategies for persuasive messaging, content marketing, product or solution launches, campaigns and sales alignment.


Resources:


The Buyer Persona Manifesto


The Buyer Persona Institute

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Customer Centric Marketing for Business with Dan MacInnisBy Dan MacInnis - Small Business Customer Centric Marketing

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