— A Mews R&D MiniPodcast on what it takes to design for guests — inside a B2B product

Welcome to the Mews R&D mini podcast series! Bite-sized conversations with the people behind our tech – short interviews, fresh insights, and more guests from across Mews R&D. Stay tuned for stories, ideas, and a peek behind the curtain of how we build.

In this episode, our R&D Community Lead, Jan Meissner, talks with Adi Tamches, Senior Product Designer at Mews, who focuses on crafting the guest experience — from check-in to check-out and beyond.

Adi dives into what it means to design for B2C users in a predominantly B2B product, and how real guest feedback and close collaboration with hospitality-savvy colleagues inform the work. She also touches on how even occasional team exposure to the product in real-world contexts can offer valuable perspective — helping the team stay aligned with the needs of both guests and operators.

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