When the world turned upside-down, companies like Zoom and Slack benefited. But adjusting to a positive shock can be just as challenging as reacting to a negative one. Ask Chris Turley, Senior Director of Sales Operations at Bill.com, who helped his team recalibrate after WFH increased his company's relevance. In a dynamic conversation with Jeremey, Chris shares how he helped his BDRs deal with quota adjustments, plus tips for easing tool adoption and training your own boss. Visit SalesLoft.com for show notes and insights from this episode.