Andrew Dickson and Adam Bowling of ADP join us to discuss the diverse age range of today's workforce, and how companies can and should adapt accordingly.
Danny:
All right, so let's jump into today's episode. We've got Andrew Dickson and Adam Bowling from ADP. So a small company, never heard of you guys. Total, totally blank. So thanks so much for joining and before we really jump into everything, if you guys could just kind of introduce yourselves to the audience, tell us a little bit about yourself and this small company called ADP.

Andrew:
Yeah, small, small company, ADP. Adam and I are really appreciative, thankful to be here and have a conversation with you today. So ADP, obviously we've been around for a while. Started the payroll industry over 60 years ago and payroll's what a lot of organizations know us as. It's come to be only about 20% of our annualized revenue and we've become transitioned more to a global leader in HCM, in Human Capital Management, both software and support. So I'm excited to share a little bit about that with you today but from a payroll standpoint, we do pay one in six Americans. We have over 650,000 clients, a seat at the IRS and we do the job support for the US Bureau of Labor and Statistics. So when it comes to data, employee and people records, we truly are the industry leader and I'm excited to share about how we work with manufacturing organizations as well.

Danny:
Awesome, and Adam?

Adam:
Yeah so like Andrew, District Manager with ADP and Andrew said it, our business has transformed as have many people in the marketplace. So today our focus is more on digital flows of information, how we can integrate our systems with other business business systems as well as third party applications out there. So, transitioning away from your traditional desktop computing environment and moving toward more of a digital, flexible workforce.

Danny:
Perfect.

Andrew:
And Adam and I personally cover our major account, mid-market segment if you will, so we focus on organizations between 50 and 1,000 employees but we have partners that focus on organizations both up and downstream, so we can really focus on helping organizations of any size.

Danny:
Thanks so much for coming on the show. One of the things that I want to talk about is we're seeing this across the board, the changing workforce. There's a lot of, we're talking about digital transformation and all these things that are going on. The big bad scary millennials, we hear about about that a lot and really at the end of the day, the face of your new prospect, your customer, your new hire, your new supplier, it's getting a lot younger and okay, fine, we've gone through that but the way that people want to be communicated to, are you guys seeing a change in what that looks like? And what has your experience been in that?

Andrew:
Yeah, we've definitely seen a shift in the marketplace from the old way of doing business to the new and really identified four primary factors that have been affecting this change. One, obviously, changing political and economic conditions. A new administration comes new legislation that affects compliance and business owners have to stay on top of that to ensure that they're within compliance. The digital revolution. Everything is going digital.

Danny:
Yes.

Andrew:
You mentioned millennials have not only a desire but an expectation for the ability to not only attract and go after a new job from a digital format, whether it be the application process, the onboarding process but also given the tools to do their job effici...