This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald is interviewing Adrian Ott. The original live interview was 07/15/11.

Adrian Ott introduces us to "The 24-Hour Customer" and reveals how to master  the art of strategically harnessing the ebbs and flows of customer time and attention in order to win in today’s competitive landscape.

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