We want to have all the answers. But have you ever thought if it would be better to ask the right questions, instead?

On Season 2 Episode 17 of the Digital Trust Podcast, host Christian Redshaw and co-host Zach(ary) Eikenberry sit down with Scott Peterson, CSO of Cyber Solutions, CTDO at Lyra Recovery, and CSO of Managed Zero Trust, to unpack what truly separates effective security leaders and mature MSPs from the rest.

With experience spanning multiple leadership roles across security, recovery, and managed services, Peterson shares why listening—not tooling—is the most underrated skill in cybersecurity, and how over-reliance on reactive solutions is holding organizations back.

The conversation dives into:

• Why listening skills are a security leader’s biggest advantage

• The hidden impact of imposter syndrome in cybersecurity teams

• Reactive vs. proactive security and why most MSPs get stuck

• What an unhealthy vs. mature MSP actually looks like

• Why security needs a seat at the executive table

If your security strategy starts after something breaks… this episode will challenge how you think.

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