AdvicePay Questions and AnswersLet's talk about "billing". As a customer, I like to know what I'm paying. I don't like surprises like when I get a billing invoice that went up 25% from last year's price.State Farm Like a Good NeighborBack in the day, when I was a State Farm agent, I hated it when my customers were surprised by a State Farm rate hike. We had lots of rate hikes from 10, 20, or even 50%!
Rate Hikes happened at State Farm on a regular basis for a myriad of reasons. To make things even more fun, State Farm has this super complicated, very outdated billing system for customers.State Farm Agents, Customers, and StaffIf you're a State Farm customer, or a State Farm agent, or especially if you're a staff person working in a State Farm agency, you will be familiar with the infamous: STATE FARM PAYMENT PLAN or SFPP.
BayRock Billing PriorityAs a business owner, as the CEO of BayRock Financial, I do everthing in my power to make sure that our billing system is simple, clear, and super easy to administer for myself and my team. One of the main reasons I started BayRock was because I wanted to be able to provide my customers with the best combination of price, product, and service. Billing may seem like a simple piece of the puzzle but...
Morgan Stanley and Wall StreetWhen I left State Farm to go to work on Wall Street at Morgan Stanley in the Wealth Management Division, I assumed their technology platform would be superior to State Farm. After all, Morgan Stanley had just spent over a Billion Dollars to upgrade their technology. Believe it or not, when I worked at Morgan Stanley, I quickly started to miss the good ole days at State Farm. The State Farm Payment Plan, as it turns out, was much easier to explain to customers than all of the hidden costs and extra fees built into the Wall Street model.
AdvicePay AdvicePay is a https://info.advicepay.com/e3t/Ctc/S+113/cvH2B04/VX211T4CFBXQW1VKtdS7YWjjlW1c61D74KvC-MN28qGwh3q3npV1-WJV7CgNYgVQC4fQ1Nj458W915PPQ4v7gxfW7yFVWC97494WW6RwxkP9m539_W3b_4rS1r962LW8pDVCh8wxGX_W1cLLRX7v8v22W6PYqJf5kBTRVW6X_5FW22m0m2W8rx3Y96sMvwWW8vd1wY7p2jj3W7tDyXV2qFk3dW5cHrMR7sYffkW2_ry148NJ719W6X6Dzf4VpS60W3jqBmq1FrZLWW2l-6975SD27JW47G-kQ8hXfc_W7y6XMV5sJlNtW3v3-Pm3YvxR0W1WWdz198DY2BW4zXj9m8Cg6t63pkH1 (team) of thinkers, innovaters, and leaders who are inspired by bringing technology solutions to the fee-for-service business model of financial planning. Jim- Hi Lucy, thanks for taking the time today to share your story. I've been following Bill W for some time and when I saw this Press Release announcing his new position at AdvicePay, it made me curious and I wanted to ask you a few questions just to make sure AdvicePay is a good move for my RIA: BayRock Financial. So, please share a little about yourself...
Jump on over the the Show Notes Page - https://missionalmoney.com/podcast/advicepay-billing-specialists-interview/ (Click Here )