Sticky Learning Lunches #28: Making Learning Stick & Making a Difference

Today's topic, After Training Courses they Do Nothing Different Part 2. Discover 7 ways to help your people to achieve behavioural change, and make learning stick after a training course.

You Can Read the Full Transcript Below:

Nathan Simmonds:

Good afternoon everybody. Welcome to today's 50th Learning Lunch. I'm just breaking my whiteboard. We're just waiting for the last couple of people to show up today for part two of How to Make Learning Stick. Hello Colin. Good to see you Darren. Thank you. Karen. Hello again. Matt Brown. Hello Susan. Tim, see you. Thank you for being here again. It's very, very appreciated. Very appreciated.

Nathan Simmonds:

We're just gonna give it 30 seconds while we're letting some more people show up and then we're gonna get into some stuff he says in floating speech. Marks loving these sessions. I'm loving these sessions too, Karen. Thank you very much. It's appreciated. Benjamin, great to see you And no, I was not. I did not have makeup on my shirt the other day. I know you made a comment about that. I had a check and it must've been a shadow, but it definitely wasn't makeup.

Nathan Simmonds:

Not very often that I do wear makeup. My agent, it's not very often you get it on your shirt either. No, not even at the weekends, right? Let's make sure we're setting everyone up for success as people are coming in. Let's zero out the distractions as always. Let's make sure the phones on flight mode a hundred percent attention on you. A hundred percent attention on the information rings available. I actually have a warm cup of tea today, which is good and we're gonna dive into this in your pen. So what have we covered so far? Actually, whoa, skip him back.

Make learning stick with our sticky learning lunch

 

Nathan Simmonds:

How's everyone? Still got their goals written down from yesterday. Thank you Colin, for the reminder. Appreciated. Get off the full screen. Has everyone still got their goals written down from yesterday of what they would like to achieve from this session? Yesterday's session about how to make learning stick. Have you still got that piece of paper handy with that single learning objective that you wrote down for yourself?

Nathan Simmonds:

Can hear the flapping of paper as you're scurrying back through your notepads? Wanna find that page? Good. We're gonna come back to that in a minute. The second thing to help you set, Lauren, the third thing to help you set help set you up for success as I have done in previous sessions, is making sure you've got a fresh page or you've got a fresh piece of page to write on for your keepers. And at the top of that, you are gonna write keepers.

Nathan Simmonds:

These are the things you wanna remember and be reminded of and reread that is gonna help bring that memory and that thinking and that imagination to the forefront to help embed and make the learning stick. Starting to see where I'm going with this. Early doors. Good. What did we cover yesterday? Let me ask that question to you because this is, you know, one of the things I've got a degree in is asking questions. What do you remember from yesterday? What are the key standouts for you from yesterday? Carrying in there? Like fire wtt, what's in it for them? Number one from yesterday.

Nathan Simmonds:

What else do we remember? Good. What's in it for them? Good. What else do we remember from yesterday's session that helps Pete, that's gonna help you to make your learning stick? Hello Helen. Good to see you. Hello Haley. Great to see you again, Emma. Thanks for being here again, change as a change resisted, absolutely engage leaders. Absolutely they need to engage our leaders so that they can engage their own development so other people are inspired to engage with theirs. And what's the last thing we've got?

Nathan Simmonds:

Experts Is get experts deliver what they're passionate about. Be the example. Phenomenal, some great memories coming up here. Really glad to see you. You are digesting and taking this on board. So we've got the single learner objective that we, we wrote down from yesterday. Today we've got the keepers in place, the things that we wanna remember. So the reason I ask you this question now is what do you remember from yesterday? Is bringing back that memory to the forefront. Those memories to the forefront with the ERs idea. With this, it is about

Nathan Simmonds:

Helping you to embed those memories. So write down the thing that's, I need to remember that. Oh, I need to share that. Oh right, I need to go back to that because that's gonna make me think in a different way. And we're helping to embed the learning at different points in the journey. Eben House talked about the forgetting curve and it's something we talk about at MBM as well and how over the course of time what you remember gradually disappears. And if you don't use it or you aren't reminding yourself, that curve is quite steep over a very short period of time.

Nathan Simmonds:

The idea is we wanna shift it from the forgetting curve and turn it into the remembering curve. So we're causing and putting triggers in that are gonna make you go back to that thing that you learned so that you can reuse it, readdress it, and expand it and develop it. So the keepers is the first piece we're gonna do on this or one of the key pieces we're doing. What's the reason? Then we ask about what's your single learner objective? What's the reason I ask this question to find out what you want to get for all of you here, what do you think is the reason that I ask you this question? What would you like to get out of this training?

Nathan Simmonds:

It's about us, not Nathan, pretty much. What else? What other reasons come up? What other reasons I'm making? I'm asking you this question. So you review it, what's covered as well? Yeah, for us to remind ourselves why we are here. Absolutely good. Getting some good points coming in through point number one is we're looking at a single learner objective. We're also looking for the individual learning objective. Ideally, when we build our training, we want one core concept that that person wants to take away from the training.

Nathan Simmonds:

We don't want to give them a deluge of stuff. We have one core idea with some subcategories of it. That's our single learning objective for the session. The individual learning objective is what do you want to get out of it? It's all well in good HR or your leaders going, go out there, you are gonna do this, da da da da dah. You need to understand why you are in the room and why is it important to you. So the thing is, with this thing, because we're making it relevant to the individual and we're helping them to personalize the reason why they're in the room.

Nathan Simmonds:

'Cause If they don't want to be in the room, they're not gonna learn. We also know for myself and my experiences and through MBM that learning is state dependent. And what I mean by this is you have to be emotionally engaged. How many people here have been in a bad mood or not really concentrating and they've read a page in a book and suddenly realize when they got to the end of it, they didn't actually absorb any of that information? How many people have done this? Yes. No, let's see what we got. Yes, yes, yes, yes, yes, yes, yes.

Nathan Simmonds:

Of yeses. And how many people have gone back to the top of the page to reread it? Yes or no? Yes, yes, yes. Yeah, I know, I know what the answer's gonna be. This. And then you still got to the end of the page and you still didn't absorb that information because emotionally you weren't engaging it. Your brain was somewhere else. You didn't want be there. You were worrying about the email. You are worrying about a conversation you needed to have or had had. Therefore, you know, your state has shifted. So the idea is we want people to emotionally resonate with what it is they're doing.

Nathan Simmonds:

Let me share some of the stuff that we do in order to make this happen. So I'm just gonna give you a a quick look at some of the documents that we use. Can everyone see my screen? Just wanna quickly check. Can everyone see what I've got on my screen? Yes. Good. Brilliant. So the first thing that we do is we have the keeper sheet. And this is something that we provide. 'cause We want to sense, you know, with the different modalities, the different senses connect people to their learning experience. We're starting to make it experiential. So who's sitting to the left to their right? What were, were they wearing?

Nathan Simmonds:

What were they feeling? Were they excited about the session and all those different things? And who is, what's your learner learning buddy's name? Who are you gonna be coupling up with after this session? To have a conversation with them so that you can bounce your ideas back and forth. And then when you look at the keywords and the notes and the drawings, you can do little doodles for yourself to help just jog that memory. And it might be one word, it might be a picture of something, whatever it is, just to restimulate that thought. If you know, when you go back to those notes, it's imperative that you know we are going through this reminding process.

Nathan Simmonds:

Then what you want to be looking at is, is looking at those single learner objectives for yourself. What do you want to get out of it? And taking a note of that. Now, at the beginning of this session yesterday, some of those, those single learner, those individual learning objectives were fairly similar, but they mean different things to different people. So you may use the same words, but when I probe into that and say, tell me more about that. What's the reason behind that? Why is that important to you? The stuff that sits behind, it's gonna be different because of the job, because of the history,