Dave Lewan, vice president of ForeSee, and Abby Herriman, senior vice president of Delivery and Innovation at HighPoint Global, discuss customer service initiatives with host Jason Briefel, senior policy advisor at Shaw Bransford & Roth, P.C.See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer" target="_blank">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer" target="_blank">https://art19.com/privacy#do-not-sell-my-info</a>.

Dave Lewan, vice president of ForeSee, and Abby Herriman, senior vice president of Delivery and Innovation at HighPoint Global, discuss customer service initiatives with host Jason Briefel, senior policy advisor at Shaw Bransford & Roth, P.C.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dave Lewan, vice president of ForeSee, and Abby Herriman, senior vice president of Delivery and Innovation at HighPoint Global, discuss customer service initiatives with host Jason Briefel, senior policy advisor at Shaw Bransford &amp; Roth, P.C.See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer">https://art19.com/privacy#do-not-sell-my-info</a>.

Agency Customer Service Initiatives

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FEDTalk is produced by Shaw Bransford & Roth P.C., bringing you the insider's perspective from leaders in the federal community since 1993.

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Agency Customer Service Initiatives

Agency Customer Service Initiatives