In this episode, we unravel the complex reality of AI and automation in business operations. Discover why many systems fail and how to fix them. We tackle the myth that more automation equals better results, emphasizing the importance of integration over features and infrastructure over convenience. Learn from real-world examples where systems broke down and how strategic redesign can prevent future failures. If you're tired of being the human middleware, this episode will recalibrate your approach to automation. Listen now to transform your operational reality.